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Privacy Policy

Effective Date: Feb 28, 2018

This privacy was created by Vancouver Mortgage to inform you on our information collections and use policies and procedures. Please read and understand this policy carefully before submitting information to


Website Content and User Age:
This website is not intended for people under the age of 18. We never collect information from or interact with users of the website who are knowingly under the age of 18, and no part of the website is designed with the intent to attract any viewership from anyone under the age of 18.

Google Remarketing:
We use Google remarketing in order to show you ads as you browse other websites around the Internet that will allow you to come back to our different sites and learn more about our products. These ads may be served on third party vendor sites such as Google. These vendors may use cookies to serve ads based on past visits to our site(s). If you choose to opt out of Google remarketing program please click on the following link

Security of Information:
You can be assured that information collected through the website is secure and is maintained in a manner consistent with current industry standards. We go to great lengths to ensure your information is protected online and offline. We use SSL (Secure Sockets Layer) protocol – You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

We use 256-bit encryption to secure the information we collect from you. All your personal information is stored in a cloud based, securely encrypted environment. We also ensure personnel who have access to our database are required and trained to maintain and help secure all information. We also limit the number of employees that have access to our database in order to reasonably safeguard your information. You acknowledge and agree that no security measures can completely guarantee the safety and security of your personal information, and that we will not be liable for any breach of security.

Changes to This Policy
This Policy may be subject to change. We will provide notice to you of such changes by posted a new effective date shown, which is listed at the top of this Policy

Information Use
We will use your information to respond to you, and to perform services offered on our website. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to seek an approval, or other lending/refinancing related services that we offer. We may also indirectly collect information about your browser, and place cookies. You can opt or clear cookies by visiting your browsing settings. We use this indirectly collected information to ensure the website operates to the best of its ability, to track website related metrics, and to improve your online browsing experience.

Third Party Links
Through this website you are able to link to other websites which are not under the control of Vancouver Mortgage. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Withdrawal of Consent:
You may withdraw your consent to our collection or use of your personal information at any time upon reasonable notice to us. Notice of your withdrawal of consent must be made in writing to our privacy officer at the email address [email protected] and must be clearly marked “Withdrawal of Consent Notice”. Any withdrawal of consent is subject to contractual and legal restrictions, and you understand and agree that we are not liable for any collection, use or disclosure of your personal information in accordance with this Policy prior to the withdrawal of your consent.

Head Office:
550 West Broadway, Unit #734, Vancouver, BC V5Z 0E9